Total quality management practices in the NSW hospital system - an overview

Total quality management practices in the NSW hospital system--an overview.

A two-phase descriptive study involving a questionnaire survey was undertaken during 1994 and 1995 to evaluate the extent of implementation of total quality management practices in New South Wales hospitals accredited by the Australian Council on Healthcare Standards. A survey response rate of 72 per cent was attained. Results indicated that most hospitals were aware of and consciously implemen...

An Empirical Investigation of the Universal Effectiveness of Quality Management Practices: A Structural Equation Modeling Approach

Institutional theory argues that the isomorphic nature of quality management (QM) practices leads to similar QM implementation and performance among QM-embedded firms. However, contingency theory questions such 'universal effectiveness of QM practices'. Considering these conflicting arguments, this study tests samples from the U.S. and China to examine whether the 'universal effectiveness of QM...

1 Quality Management System and Practices

The Meadiating Effect of Quality Culture on the Relationship Between Total Quality Management Practices and Competitiveness

Submitted: Apr 27, 2013; Accepted: Jun 3, 2013; Published: Jun 30, 2013 Abstract: Quality culture conditions are strongly linked with project outcomes and hence, initiatives undertaken should be incorporated to the organizational cultural changes. Total quality management practices in construction industries can be described as the processes or that aligns the business performance strategy to t...

Green Hospital; an Overview of the Most Important Indicators

Health care organizations, like other community organizations, have a significant role to play in the environment. The importance of these centers can be understood by considering the type of activity and how hospitals affect the environment. Over the decades, the international community has designed and developed various models to prevent the harmful effects of the environment by various organ...